Smartphone & Tablet Help
Master Your Mobile—We’ll Walk You Through It
What’s included
- Personalized help with your iPhone, iPad, or Android device
- Setup of email, apps, contacts, and calendar sync
- Assistance with photos, storage, and cloud backups
- Troubleshooting for slow performance or confusing settings
- Help installing and using popular apps (banking, health, messaging, etc.)
- Tips for improving battery life and managing notifications
Who this is for
- Anyone who wants to get more comfortable using their mobile device
- People switching to a new phone or tablet
- Users needing help setting up or organizing digital life
How it works
Step 1: Schedule your session
Pick a time that works for you—we’ll come to you or connect remotely.
Step 2: We walk through your questions
Whether you’re setting up, troubleshooting, or just curious, we go at your pace.
Step 3: You feel confident and in control
We explain things in plain language and leave you with practical tips you can use right away.
Smartphone & Tablet Help – $129
Includes device setup, custom training, and Q&A—tailored to your needs
Frequently Asked Questions
Q: What types of devices do you support?
A: We support most smartphones and tablets, including iPhones, iPads, Android phones, and Android tablets like Samsung Galaxy or Lenovo.
Q: Can you help with a new phone or tablet?
A: Yes! We’ll walk you through the setup, transfer data from your old device, and get everything working the way you like it.
Q: I’m not very tech-savvy—will you go slow?
A: Absolutely. We specialize in patient, step-by-step instruction. We’ll explain everything clearly and answer all your questions.
Q: How long does this service take?
A: Most sessions take 60 to 75 minutes depending on your questions. The initial service includes up to 60 minutes; any additional time is billed at our standard hourly rate. We’ll always check with you before continuing.
Q: Can you help me organize photos and contacts?
A: Yes—we can sort your photos, remove duplicates, back them up to the cloud, and help you manage your contacts more easily.
Q: Will you help with apps like Zoom, Uber, or WhatsApp?
A: Definitely. We can help you install, set up, and feel confident using any app you’d like—whether for travel, communication, banking, or health.
Q: What if I forgot my Apple ID or Google password?
A: We’ll do our best to help you recover access or reset your account securely, and show you how to manage your login info going forward.
Q: Can you help more than one person in the same home?
A: Yes. If time allows, we’re happy to assist more than one person during the same visit. You can also book back-to-back sessions.