Printer Setup and Troubleshooting

Get Your Printer Working—Without the Headaches

What’s included

  • Setup of new or existing printer (wired or wireless)
  • Connection to Wi-Fi or home/office network
  • Installation of drivers and required software
  • Configuration for printing from phone, tablet, or computer
  • Troubleshooting paper jams, connection errors, or print quality issues
  • Help with scanning, copying, and fax setup (if applicable)
  • Default printer selection and quick test print
  • Optional tips for saving ink and reducing paper waste

Who this is for

  • Anyone struggling to get their printer connected or printing
  • Households with multiple devices needing access to one printer
  • Small offices that need a reliable, working print setup
  • People who want in-person help with frustrating printer problems

How it works

Step 1: Book your appointment
Pick a time that works for you—we’ll come to your home or office.

Step 2: We set up or fix your printer
We’ll connect your printer, fix any issues, and test it with your devices.

Step 3: You’re ready to print
We’ll walk you through the basics and leave you with a setup that works—no stress, no tech talk.

Printer Setup and Troubleshooting – $129

Includes setup, connection to devices, error troubleshooting, and a full test print

Frequently Asked Questions

Q: Can you help with both new and old printers?
A: Yes! Whether you’re setting up a new printer or trying to fix issues with an existing one, we can help with installation, setup, and troubleshooting.

Q: Will you connect the printer to all my devices?
A: Absolutely. We’ll make sure your printer works with your computer, smartphone, and tablet—whether they’re Apple, Windows, or Android.

Q: What if I don’t know how to install the printer software?
A: That’s exactly what we’re here for. We’ll install the correct drivers and software for your printer model and walk you through how to use it.

Q: Can you help me connect to Wi-Fi or fix connection issues?
A: Yes—we’ll troubleshoot and resolve any connection problems so your printer stays online and responsive.

Q: Do you also help with scanning and fax setup?
A: We do. If your printer has scanning or fax features, we’ll show you how to use them and make sure they’re working correctly.

Q: How long does the service take?
A: Most printer setups or troubleshooting sessions take around 60 minutes. If the issue is more complex, it may take slightly longer—we’ll let you know upfront.

Q: What if the printer can’t be fixed?
A: If we determine the printer is beyond repair or not compatible with your system, we’ll explain your options and recommend reliable replacements that fit your needs and budget.

Q: Can I get remote help for my printer?
A: Some printer issues can be resolved remotely, especially with software or configuration. For physical setup or network problems, in-person visits are often best.

Q: Do you work with all printer brands?
A: Yes. We support HP, Epson, Canon, Brother, Lexmark, and others—both inkjet and laser printers.