Device Health Check
Know Where You Stand. Stay Ahead of Problems.
What’s included
- Full diagnostic of hardware, software, and operating system
- Battery and storage condition review (laptops, tablets)
- Security audit for viruses, spyware, and unsafe settings
- Review of device age, performance, and upgrade potential
- Evaluation of backup systems (or lack thereof)
- Recommendations for improvements, upgrades, or replacements
- Optional antivirus and OS update assistance
- Easy-to-understand summary report with findings and advice
Who this is for
- Anyone wondering if it’s time to replace or upgrade their device
- People who want peace of mind that everything is working safely
- Device owners who haven’t had a tech check-up in a while
How it works
Step 1: Schedule your checkup
Pick a time that works for you—at home or remotely.
Step 2: We examine and test your device
We’ll inspect the hardware, software, and settings to uncover hidden issues or risks.
Step 3: You get the results
We’ll walk you through what we found and offer practical recommendations—no jargon, no pressure.
Device Health Check – $119
Includes full diagnostic, performance check, and expert recommendations
Frequently Asked Questions
Q: What is a device health check?
A: It’s like a physical exam for your computer or tablet. We run diagnostics, review system settings, check for security threats, and identify issues before they cause bigger problems.
Q: What kinds of devices do you check?
A: We offer this service for laptops, desktops, tablets, and even some smart home devices. Both Windows and Mac are supported.
Q: How is this different from a tune-up?
A: A tune-up involves cleaning and optimizing your system for speed. A health check focuses on identifying issues, risks, or outdated components so you can make informed decisions about upgrades or replacements.
Q: How long does a health check take?
A: Most appointments take about 45 to 60 minutes. The first 60 minutes are included in the service price. If more time is needed (for example, if multiple devices are checked), additional time is billed at our standard hourly rate.
Q: Will you fix issues during the checkup?
A: If we spot something minor we can fix quickly (like a setting tweak or minor update), we’ll take care of it on the spot. For anything more involved, we’ll explain your options and offer a clear next step.
Q: Can this help me decide whether to repair or replace?
A: Yes. We’ll assess the condition of your device and let you know whether repairs, upgrades, or replacement make the most sense—based on cost, performance, and your usage needs.
Q: Can you help set up a new device if mine is too old?
A: Absolutely. If it’s time for a new device, we can help you choose one and handle the setup, data transfer, and training.
Q: Do I need to prepare anything before the visit?
A: Just make sure your device is accessible and turned on. If you have any accessories (like backup drives or chargers), keep them nearby—we may want to test those too.
Q: Can you check more than one device during the same appointment?
A: Yes, we can check multiple devices during a session. Each service includes 60 minutes; if additional time is needed, we’ll let you know and bill at the standard hourly rate.
Q: Do you offer this service in person?
A: Yes. We serve the Long Beach Metro area with in-person visits, and we also offer remote appointments for many devices.
